Job no: 0060128
Location: Parkville
Role type: Full-time; Continuing
Faculty: Academic Support Office, Faculty of Arts
Salary: UOM 6 – $96,459 - $104,413 p.a. plus 17% super
- Play a key role within the Academic Support Office in the Faculty of Arts, with a focus on providing support for the School of Social and Political Sciences
- Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!
In line with the 2024 Enterprise Agreement clause 1.15.5 & 1.15.6.2, the University is committed to growing the number of Continuing jobs, and to increase the proportion of Continuing employment FTE in comparison to Fixed-Term or Casual employment. As part of this shared objective, all continuing vacancies will be advertised internally for a minimum of five working days to allow for current staff at the University to apply and be considered - ahead of external recruitment.
About the Role
As a member of the Curriculum Delivery Support Team within the Academic Support Office (ASO), the Senior Teaching and Learning Officer plays a vital role in providing support for the administration of teaching and learning activities for the School of Social and Political Sciences.
Collaborating across the ASO, the officer focuses on delivering high-quality support for the administration of undergraduate, honours, and graduate coursework programs within the School and the wider Faculty. You will work closely with program directors and subject coordinators, providing high-level administrative support to ensure the seamless coordination of teaching activities.
With a diverse and engaging workload, you will manage a range of complex tasks, requiring a strong understanding of university policies, procedures, and teaching activities.
Your responsibilities will include:
- Coordinate and provide high level administrative support for complex programs to ensure optimal delivery of teaching and learning within the School.
- Coordinate and engage in the delivery of teaching and learning support including the production of the timetable, student timetable assistance, timely results entry, support Board of Examiners meetings, and provide high level query resolution to program directors and subject coordinators.
- Coordinate the administrative support for honours and Masters by Coursework minor thesis processes, such as Masters by Coursework minor thesis applications, allocation of supervisors, submission, and examination.
- Provide high level support to program directors and subject coordinators relating to complex and/or high-volume enrolment considerations for compulsory, capstone, intensive, field work, internship, and specialist subjects.
- In conjunction with the Academic Programs Team Leader, manage the resolution of complex queries raised by students, academics, faculty and Student and Scholarly services through the application of relevant policy and procedures.
Who We Are Looking For
Our ideal candidate has experience providing high-quality administrative support for teaching and learning activities within a higher education environment, with a demonstrated ability to build strong relationships with University stakeholders.
A high degree of initiative and self-management to deal with a wide range of tasks is critical to the role, as well as well-developed organisational, time management skills and ability to adapt to a changing volume of work.
You will have excellent interpersonal and communication skills and the ability to liaise with a range of people internal and external to the University, and the ability to work with people from diverse cultural backgrounds.
You will be self-motivated and flexible in responding to changing work priorities, with the capacity to work independently and as a member of a team and demonstrate a commitment to the delivery of excellent customer service and continuous improvement to the standard of service.
You will also have:
- Extensive experience providing high-quality administrative support for teaching and learning activities in a higher education environment and/or a mix of relevant education and experience.
- Demonstrated ability to exercise sound judgment, with proven skill in solving problems and negotiating outcomes aligned to organisational policies and strategic priorities.
- Highly developed organisational skills, with a proven ability to coordinate the efforts of others to ensure the timely delivery of programs and services in a high-volume environment.
- Experience in planning and delivering end-to-end processes in a timely, efficient and accurate manner, including using and improving systems to enhance outcomes
- Demonstrated ability to work independently within broad procedures and effectively within a team to deliver high-quality service and outputs.
- Highly developed communication skills and the ability to provide quality advice to internal and external stakeholders, including at senior levels.
For further information regarding responsibilities and requirements, please refer to the attached PD.
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check.
Please note: To be considered for this role you must have current valid work rights for Australia. Visa sponsorship is unavailable.
Your New Team – Faculty of Arts
The Faculty of Arts at the University of Melbourne brings together leading scholars across 40 disciplines of study in the Humanities and Social Sciences. Our academic staff are of international standing and committed to excellence in teaching and research.
Over its 150-year history, the Faculty has produced leaders in a wide range of fields, including government, business, creative industries and media, community and not-for- profit organisations. The Faculty maintains strong strategic relationships with leading international universities through joint teaching collaborations, research projects and student exchange programs.
Located in the Faculty of Arts, the Academic Support Office (ASO) supports the development, delivery and quality assurance of teaching and learning activities. The ASO manages essential functions in the following key areas: selection, scholarships, undergraduate, graduate coursework and graduate research programs, student enrichment and eTeaching and eResearch.
What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page!
About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.
The University of Melbourne is committed to fostering a barrier-free and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages, including accessible document formats and alternative application methods. To discuss your specific requirements, please feel free to contact Kim Groizard +61 3 9035 3218 or send an email titled 'Reasonable Adjustments' to hr-careers@unimelb.edu.au. You can find more information for applicants requiring reasonable adjustments on our Careers website: https://about.unimelb.edu.au/careers
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information - Murmuk Djerring Indigenous Strategy 2023-2027
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
- The responses against the Selection Criteria^ (found in the Position Description)
^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria
If you have any questions regarding the recruitment process, please feel free to contact us via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the details listed on the Position Description.
Applications close: TUESDAY 18th MARCH 2025 11:55 PM Australian Eastern Daylight Time (AEDT)
Position Description: 0060128 Senior Teaching and Learning Officer PD.pdf
Position Description
