We are Enterprise Technology.
At the University of Melbourne, Australia’s #1 university and top 50 globally, Enterprise Technology drives the digital transformation that empowers our staff, students, researchers, and alumni to shape the future.
We are more than IT infrastructure and systems – we are architects of progress, creating smarter, more innovative campuses and technology solutions that underpin how we deliver teaching and research. By enabling digital solutions, reshaping how we connect through technology, and transforming the staff and student experience, we redefine what a university can achieve.
Position Number: 0062766
Location: Parkville
Role type: Full-time; Continuing
Department: Enterprise Technology
Salary: UOM 7 – $106,432 – $115,211 p.a. plus 17% super
- Diverse technical challenges / Collaborative team environment / Opportunity for professional growth
- Apply now to join our dynamic Infrastructure Applications team and shape the future of university technology
- Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities
In line with the 2024 Enterprise Agreement clause 1.15.5 & 1.15.6.2, the University is committed to growing the number of Continuing jobs, and to increase the proportion of Continuing employment FTE in comparison to Fixed-Term or Casual employment. As part of this shared objective, all continuing vacancies will be advertised internally for a minimum of five working days to allow for current staff at the University to apply and be considered - ahead of external recruitment.
The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Your next career opportunity
As an Infrastructure Applications Analyst/Developer, you'll play a crucial role in maintaining and enhancing the University's enterprise applications. You'll have the opportunity to work on diverse technical challenges, collaborating with a talented team to ensure system availability and performance. This role offers you the chance to develop your skills across a wide range of technologies while contributing to the success of a leading educational institution.
Your responsibilities will include:
- Provide Technical Support and Maintenance: Execute support and maintenance tasks for infrastructure applications, ensuring systems operate efficiently and meet service requirements.
- Manage Application Lifecycle: Participate in software currency maintenance, version control, and production deployments, acting as a gatekeeper for production-ready software.
- Resolve Complex Issues: Analyse and diagnose production incidents, working effectively with a team of experts to resolve multi-functional problems.
- Improve Processes and Documentation: Develop and maintain operational documentation, and contribute to the improvement of support processes and tools.
You may be a great fit if:
You are a skilled IT professional with tertiary qualifications in a relevant discipline, possessing a strong technical background in enterprise systems and a passion for delivering exceptional service in a complex, fast-paced environment.
You may also:
- Have experience in administering and maintaining enterprise systems in a commercial environment.
- Possess strong knowledge of ITIL practices and information systems support.
- Demonstrate excellent problem-solving skills and the ability to diagnose complex technical issues.
- Have experience with a range of technologies, including Windows Server, UNIX, IIS, Apache, and various database systems.
- Exhibit strong communication skills and the ability to work effectively with diverse stakeholders.
For further information please refer to the attached PD.
What we offer you!
A career with Enterprise Technology is your opportunity to join a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfilment:
- Flexibility that works for you: Flexibility is more than just remote work or flexible work hours – we support your needs and what’s important to you.
- Belonging matters: Be part of an inclusive, values-driven team that ensures everyone feels seen, heard, respected, and supported.
- High-impact opportunities: Drive initiatives like AI-powered tools, state-of-the-art cloud platforms, IoT systems, and sustainable digital ecosystems.
- Project scale: Support over 65,000 students and 10,000 staff with leading platforms that transform the operations of the University and underpin how we deliver teaching and research.
- Career growth: Benefit from comprehensive development and training, plus a 25% discount on UniMelb graduate courses for your immediate family members.
- Lifestyle: Salary packaging options, access to discounted services, health and well-being services and a comprehensive Employee Assistance Program.
For more information check out our benefits page!
Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.
The University of Melbourne is committed to fostering a barrier-free and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages, including accessible document formats and alternative application methods. To discuss your specific requirements, please feel free to contact Kim Groizard +61 3 9035 3218 or send an email titled 'Reasonable Adjustments' to hr-careers@unimelb.edu.au. You can find more information for applicants requiring reasonable adjustments on our Careers website: https://about.unimelb.edu.au/careers
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
If you are a member of an Aboriginal and/or Torres Strait Islander community and would like any support, please feel free to contact our Indigenous Employment & Development team via email at oied-hr@unimelb.edu.au.
Working at the University – what you need to know
This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Join us to shape the digital future of higher education – apply now.
Please include the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
If you have any questions regarding the recruitment process, please feel free to contact Mick Powar via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the details listed on the Position Description.
Applications close: Friday 11th April 2025 11:55 PM Australian Eastern Standard Time (AEST) / Melbourne time zone.
Position Description
