Position Number: 0065617
Location: Parkville
Role type: Full-time; Continuing
Department: Student and Scholarly Services
Salary: UoM 7 - $106,432 - $115,211 p.a. plus 17% super
- Drive operational efficiency, enhance student support services and lead a dedicated team
- Apply now to play a crucial role in ensuring seamless delivery of vital mental health services to university students
- Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.
In line with the 2024 Enterprise Agreement clause 1.15.5 & 1.15.6.2, the University is committed to growing the number of Continuing jobs, and to increase the proportion of Continuing employment FTE in comparison to Fixed-Term or Casual employment. As part of this shared objective, all continuing vacancies will be advertised internally for a minimum of five working days to allow for current staff at the University to apply and be considered - ahead of external recruitment.
The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Your next career opportunity
As the Administration Lead for Counselling and Psychological Services (CAPS) at the University of Melbourne, you'll be at the forefront of ensuring efficient and effective delivery of critical mental health support to students. You'll have the opportunity to oversee administrative operations, lead a team, and work closely with mental health professionals to optimise service delivery. Your role will directly impact the wellbeing of students, making this a key position for those passionate about mental health support and administrative excellence in higher education.
Your responsibilities will include:
- Lead Administrative Operations: Oversee and supervise administrative staff, ensuring high-quality support for CAPS functions and efficient clinic outcomes.
- Optimise Service Delivery: Work with the CAPS leadership team to minimise waiting times and maximise counsellor schedules.
- Manage Systems and Programs: Ensure smooth operation of IT systems, coordinate workshops and training programs, and maintain client databases with utmost confidentiality.
- Support Leadership Initiatives: Assist with reporting, staff onboarding, client feedback surveys, and marketing efforts to enhance service quality and reach.
You may be a great fit if:
You are a highly organised professional with strong leadership skills, excellent attention to detail, and a passion for supporting mental health services in a university setting.
You may also:
- Have a tertiary qualification or equivalent combination of experience in administration, preferably in healthcare.
- Demonstrate experience using computerised appointment and health-related management software.
- Possess strong knowledge of Microsoft Office suite, including SharePoint and Teams.
- Have the capacity to manage sensitive information with utmost confidentiality and professionalism.
For further information please refer to the attached PD.
What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment, including:
- Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
- Progressive, considerate leave provisions to empower your work-life balance
- Salary packaging and access to a range of discounted services including Bupa health insurance
- Health and well-being services including a leading Employee Assistance Program
- Comprehensive career development and training, plus a 25% discount on UniMelb graduate courses for your immediate family members!
For more information check out our benefits page!
Your new team – Student and Scholarly Service
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.
Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.
The University of Melbourne is committed to fostering a barrier-free and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages, including accessible document formats and alternative application methods. To discuss your specific requirements, please feel free to contact Kim Groizard +61 3 9035 3218 or send an email titled 'Reasonable Adjustments' to hr-careers@unimelb.edu.au. You can find more information for applicants requiring reasonable adjustments on our Careers website: https://about.unimelb.edu.au/careers
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
If you are a member of an Aboriginal and/or Torres Strait Islander community and would like any support, please feel free to contact our Indigenous Employment & Development team via email at oied-hr@unimelb.edu.au.
Working at the University – what you need to know
This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Join Us and unlock your career potential!
Is this the perfect opportunity for you? Apply today! Including the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
If you have any questions regarding the recruitment process, please feel free to contact Walid via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the details listed on the Position Description.
Position Description
