Job no: 0048310
Location: Parkville
Role type: Full-time; Continuing
Department: Advancement, Communications & Marketing
Salary: UOM 7 – $106,432 – $115,211 p.a. plus 17% super
- Support the planning and delivery of key university events, focusing on implementing and driving adoption of the Cvent platform for efficient event management.
- Contribute to the digital transformation of a world-leading university, enhancing event experiences and user engagement through a streamlined, integrated platform.
- Brilliant benefits and a flexible hybrid work environment!
About the Role
The Digital Producer (Events) will play a key role in supporting the planning and delivery of major events at the University of Melbourne, focusing on the effective implementation and adoption of the enterprise-wide events platform, Cvent. Working closely with stakeholders, the role involves managing digital event processes, ensuring an excellent user experience, and using Agile methodologies to balance project work with ongoing support and priorities. This is a unique opportunity to contribute to seamless end to end digital experiences for the University in a purpose-driven environment.
Your responsibilities will include:
- Scheduling, planning, and optimising the Cvent experience for key University events, including Open Day and Commencement Ceremonies, as well as other events like public lectures and conferences.
- Establishing relationships with internal stakeholders to develop event briefs suitable for support in the enterprise system.
- Applying user-centred design principles to create high-value digital assets and improve user journeys through data-informed Information Architecture.
- Managing day-to-day digital activities for the Cvent platform, including triaging support requests, providing training to users, and maintaining alignment with University web standards and guidelines.
Who we are looking for
You will have excellent stakeholder management, collaboration, and organisational skills, alongside strong written and verbal communication abilities. You will also bring experience working with marketing teams, particularly in the higher education sector, to develop and publish web content, a solid understanding of managing service queues, and familiarity with Agile working methods.
You will also have:
- Extensive experience in marketing, communications, or higher education, with a tertiary qualification in marketing, communications, business, or a related field.
- Proven expertise in building and maintaining websites or event platforms that meet University web standards, including accessibility and branding.
- A strong understanding of user-centred design, with the ability to create engaging web-based event experiences that guide users seamlessly.
- Demonstrated experience with event management systems, preferably Cvent, and solid knowledge of web development and project management processes.
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team – Advancement, Communications & Marketing
University’s Communications and Marketing function provides strategic, advisory and operational services to support the academic mission and the University strategy. It fosters a culture of best practice and collaboration across the University’s communication and marketing teams and stakeholders and uses data-driven insights to inform decision-making across the University.
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
If you have any questions regarding the recruitment process, please feel free to contact Rehan via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the Position Description.
Position Description
