Position Number: 0056888
Location: Parkville
Role type: Casual
Department: Student and Scholarly Services
Salary: UoM 4.1 - $48.04 p.a. plus 11.5% super
- Champion student equity and enhance academic support
- Apply now to play a crucial role in supporting students through challenging circumstances and ensuring academic fairness
- Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.
The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Your next career opportunity
As a Special Consideration Assistant at the University of Melbourne, you'll play a vital role in supporting students facing challenging circumstances. You'll have the opportunity to assess and process special consideration applications, ensuring fair academic outcomes for students in need. Your attention to detail, critical thinking, and commitment to student support will directly impact the academic journey of many individuals, making this a rewarding position for those passionate about student success.
Your responsibilities will include:
- Assess Applications: Determine eligibility for special consideration based on parameters established by the Coordinator, Special Consideration
- Process Outcomes: Provide students with relevant academic outcomes as delegated by schools and faculties.
- Manage Records: Maintain accurate and complete case notes using university administrative systems, ensuring privacy and compliance.
- Communicate Effectively: Professionally engage with students and faculty stakeholders via email, CRM systems, and phone regarding special consideration applications.
You may be a great fit if:
You are a detail-oriented professional with strong organisational skills, excellent communication abilities, and a commitment to supporting student success through fair and equitable processes.
You may also:
- Have a relevant post-secondary qualification or equivalent combination of administrative experience and education.
- Demonstrate a commitment to maintaining confidentiality and privacy in sensitive matters.
- Demonstrate strong organisational skills and the ability to prioritise tasks in a high-volume environment.
- Have experience using CRM systems and complex databases (desirable).
For further information please refer to the attached PD.
What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment, including:
- Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
- Health and well-being services including a leading Employee Assistance Program
For more information check out our benefits page!
Your new team – Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.
Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.
The University of Melbourne is committed to fostering a barrier-free and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages, including accessible document formats and alternative application methods. To discuss your specific requirements, please feel free to contact Kim Groizard +61 3 9035 3218 or send an email titled 'Reasonable Adjustments' to hr-careers@unimelb.edu.au. You can find more information for applicants requiring reasonable adjustments on our Careers website: https://about.unimelb.edu.au/careers
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
If you are a member of an Aboriginal and/or Torres Strait Islander community and would like any support, please feel free to contact our Indigenous Employment & Development team via email at oied-hr@unimelb.edu.au.
Working at the University – what you need to know
This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Join Us and unlock your career potential!
Is this the perfect opportunity for you? Apply today! Including the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
If you have any questions regarding the recruitment process, please feel free to contact Walid via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the details listed on the Position Description.
Position Description
