Position Number: Multiple Roles
Location: Parkville
Role type: Full-time (Part time applicants will be considered); Continuing
Department/School: Business Services; Chief Operating Officer Portfolio
Salary: UoM 6 - $96,459 - $104,413 p.a. plus 17% super
- Provide high-quality HR advice and support across the employee lifecycle, ensuring smooth operations and policy compliance within a shared services environment.
- Lead process optimisation and user adoption during the 2025 Workday transition, enhancing efficiency and service delivery.
- Investing in you - benefits package including salary packaging, health and wellbeing programs, discounted services, and professional development opportunities.
In line with the 2024 Enterprise Agreement clause 1.15.5 & 1.15.6.2, the University is committed to growing the number of Continuing jobs, and to increase the proportion of Continuing employment FTE in comparison to Fixed-Term or Casual employment. As part of this shared objective, all continuing vacancies will be advertised internally for a minimum of five working days to allow for current staff at the University to apply and be considered - ahead of external recruitment.
The University of Melbourne
We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Your next career opportunity
The Senior HR Adviser, HR Assist will be a pivotal force in the University's HR Shared Services, driving impactful support across the employee lifecycle. With the Workday transition in 2025, they will spearhead user adoption and process optimisation, navigating ambiguity with a solution-oriented, customer-centric approach. Leveraging deep HR expertise, this role will champion continuous improvement, empower stakeholders, and elevate service delivery through strategic system and process enhancements.
Your responsibilities will include:
- Delivering comprehensive HR services, ensuring policy adherence and supporting HR Business Partners on operational matters.
- Providing exceptional customer service across all channels, promoting self-service through training and support materials.
- Managing the employee lifecycle, including offers, variations, and data maintenance, while ensuring Workday accuracy.
- Driving process improvements, coaching team members, and resolving complex issues, fostering a collaborative and efficient HR environment.
You may be a great fit if:
You are a highly collaborative and service-driven HR professional, adept at navigating high-volume transactional environments, providing HR policy and EA advice, and meeting tight deadlines. This individual will possess expertise in HR systems including Workday , along with online service management tools (Service Now), and demonstrate a proven ability to influence stakeholders and provide expert policy guidance. You will also contribute to a positive team dynamic and driving continuous improvement and develop stakeholder relationships.
You may also have:
- A relevant tertiary qualification and/or an equivalent combination of relevant experience and/or education/training.
- The ability to work in a high volume, transactional HR-shared services environment, including meeting tight deadlines and dealing with conflicting demands.
- Experience working with HR Systems including Workday and UKG.
- Experience in working online service management systems, including ServiceNow or CRMs.
For further information please refer to the attached PD.
What we offer you!
We offer the opportunity to be part of a vibrant community and enjoy a comprehensive range of benefits to support your success and sense of fulfillment, including:
- Supportive flexible work arrangements underpinned by our commitment to inclusion and well-being
- Progressive, considerate leave provisions to empower your work-life balance
- Salary packaging and access to a range of discounted services including Bupa health insurance
- Health and well-being services including a leading Employee Assistance Program
- Comprehensive career development and training, plus a 25% discount on UniMelb graduate courses for your immediate family members!
For more information check out our benefits page!
Your new team – Business Services
Business Services provides a full range of class leading information technology, facilities management, finance, HR and health and safety services to all operating entities of the University.
This role is in the HR Services Group, which provides HR generalist, specialist and transactional support across the employee lifecycle, including HR administration and guidance, talent acquisition and recruitment, payroll, and travel services.
Be Yourself
The University of Melbourne is an Equal Opportunity Employer and a child-safe organisation. We are committed to creating an inclusive and equitable workplace where all individuals feel valued, respected, and have the opportunity to thrive regardless of gender identity, ethnicity, sexual orientation, disability, age, being a parent or having caring responsibilities.
The University of Melbourne is committed to fostering a barrier-free and inclusive recruitment process. We are dedicated to providing reasonable adjustments for candidates throughout the application and interview stages, including accessible document formats and alternative application methods. To discuss your specific requirements, please feel free to contact Kim Groizard +61 3 9035 3218 or send an email titled 'Reasonable Adjustments' to hr-careers@unimelb.edu.au. You can find more information for applicants requiring reasonable adjustments on our Careers website: https://about.unimelb.edu.au/careers
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Working at the University – what you need to know
This role requires the successful candidate to maintain a Working with Children Check The successful candidate can apply for the WWCC as part of the onboarding process. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Join Us and unlock your career potential!
Is this the perfect opportunity for you? Apply today! Including the following documents:
- Resume
- Cover Letter outlining your interest and experience
Please note that you are not required to respond to the selection criteria in the Position Description.
^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria
If you have any questions regarding the recruitment process, please feel free to contact Ethan Khamly via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the details listed on the Position Description.
Position Description
