Job no: 0060102
Location: Parkville
Role type: Full-Time (1 FTE), Fixed-term for 12 months
Faculty: Business and Economics
Department: Academic Support Office
Salary: UOM 6 - 96,459 - $104, 413 p.a. plus 17% super
- Join a dynamic and innovative team to provide crucial wellbeing support to a diverse student body.
- Thrive within the world class Faculty of Business and Economics, in a work environment that champions diversity and inclusion.
- Salary packaging, subsidised health and wellbeing services, fitness and cultural clubs, Myki discounts, and a 25% discount on graduate courses to our staff and their immediate families!
About the Role
Provide crucial, evidence-based best practice wellbeing support to enhance the academic and personal success of a diverse student community. This autonomous role involves engaging with students through one-on-one and group sessions, providing high-quality administrative support, managing complex cases, and contributing to the development of wellbeing strategies. You will collaborate closely with the faculty and university services, cultivating relationships to ensure comprehensive support and serving as a key liaison for academic and professional staff.
Your responsibilities will include:
- Conducting and engaging in outreach activities, providing one-to-one and one-to-many support to at-risk students, encouraging their academic engagement and success through collaborative problem-solving.
- Maintaining comprehensive knowledge of university policies, procedures, issues and activities relevant to the area of responsibility. Contributing to developing strategies and systems aimed at enhancing student wellbeing.
- Acting as a direct point of contact for faculty and academic staff, referring students to support services, and collaborating within and across areas to ensure smooth case referrals and avoid duplication of services.
- Collaborating with staff in the Unit, Faculty, University, and externally to build influential relationships and achieve positive outcomes, while delivering high-quality administrative and in-person support and programmes.
Who We Are Looking For
You combine independent, strategic problem-solving with a deep understanding of holistic well-being, showing compassion and empathy in all interactions. Your strong organisational abilities, attention to detail, and effective project management skills will enable you to prioritise and manage tasks within deadlines. You will also demonstrate independent judgement in problem-solving, while maintaining sensitivity, discretion, and confidentiality. Dedicated to promoting self-efficacy in students, you are adaptable, receptive to guidance, and ready to leverage the support around you.
You also have:
- A relevant tertiary qualification coupled with substantial, pertinent experience, or a combination of relevant work experience and/or education/training.
- Outstanding interpersonal and verbal communication skills, proficient in cultivating and strengthening relationships with internal and external stakeholders.
- Exceptional organisational skills, meticulous attention to detail, and adept project management abilities to ensure efficient prioritisation, management, and timely completion of tasks.
- Demonstrated ability to independently apply informed judgement and strategic problem-solving skills to effectively resolve complex issues.
- Proficiency in navigating bureaucratic processes, experience managing ambiguity, with a comprehensive grasp of systems and institutional practices.
For further information regarding responsibilities and requirements, please refer to the attached PD.
This role requires that the successful candidate must undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your New Team – The Faculty of Business and Economics
The Faculty of Business and Economics at the University of Melbourne has been preparing students for exciting and challenging careers in industry since 1924. We have developed an outstanding reputation, locally and internationally, for the quality of our teaching and research. The Faculty has an active board of business leaders, government representatives and community leaders who contribute to the implementation of our vision.
The Academic Programs team is part of Academic Services in the Faculty of Business and Economics. The team has responsibility for the timely delivery of process outcomes related to the faculty’s degree programs including supporting curriculum development through providing secretarial support to several committees, managing the annual course and subject change process and by authorising all approved Handbook changes. The team also manages academic misconduct committees, academic board appeal responses, internal course transfer applications, and faculty dual degree programs. They work with colleagues in the faculty’s teaching departments to ensure clash free subject sets in the student timetable and on the collection and publication of data for the Subject Learning Surveys. They support staff and students in providing timely responses to assignment extension requests and eligible special consideration applications. Additionally, the team provides admissions services for the faculty’s Honours and Doctoral programs and supports the Associate Dean (Teaching and Learning) to effectively respond to the TALQAC review of academic programs.
What We Offer You!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits, including generous leave provisions, salary packaging, health and well-being services and discounts on graduate courses. For more information, check out our benefits page!
About the University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be Yourself
The University of Melbourne values the unique backgrounds, experiences and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities and genders, and people of diverse ethnicity, nationality and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact Kim Groizard at hr-careers@unimelb.edu.au, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
- The responses against the Selection Criteria^ (found in the Position Description)
^For information to help you with compiling short statements to answer the selection criteria and competencies, please go to http://about.unimelb.edu.au/careers/selection-criteria
If you have any questions regarding the recruitment process, please feel free to contact Petra Newton via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any questions regarding the job please follow the details listed on the Position Description.
Position Description
