Position Number: 0026267
Location: Parkville
Role type: Full-time; Fixed-term until 28 February 2025
Department: Student and Scholarly Services
Salary: UOM 7 – $106,432 – $115,211 p.a. plus 17% super
- Oversee daily operations, frontline services, and library spaces, ensuring superior scholarly and digital experiences for staff and students across assigned library clusters.
- Manage libraries which support diverse student cohorts: Giblin Eunson Library (Business and Economics, and Education) and Law Library (Law)
- Brilliant benefits and a flexible hybrid work environment!
About the Role
The Senior Librarian, Library Services and Spaces, oversees the management of library environments, frontline services, and operations across one of four site clusters. This role ensures a high-quality scholarly and digital experience for staff and students by maintaining physical and online spaces in line with University priorities. The Senior Librarian also leads a team, coordinates rostering and staff training, and manages resources to support seamless library service delivery.
Your responsibilities will include:
- Coordinate the delivery of frontline library services within the operational frameworks for agreed service models and channels.
- Ensure the provision of consistent high-quality service delivery through all channels by implementing regular reviews, client feedback mechanisms, co-creation (HCD) and improvement processes on all frontline services offered.
- Oversight of the operational management of the library site cluster ensuring a consistent and comparable experience for the student cohort.
- In conjunction with the Manager, Library Services and Spaces, develop, review and implement relevant service standard protocols, workflows and service improvements including training programs for frontline service staff to enhance service delivery across service points.
Who we are looking for
The ideal candidate excels in organisational skills, effective communication, and collaboration, with strong time management abilities, and a commitment to supporting their team in achieving shared goals.
You will also have:
- A tertiary qualification in librarianship/information management or equivalent combination of relevant experience and/or education/training and be eligible for an associate membership of the Australian Library and Information Association (ALIA).
- Highly developed leadership skills, including an ability to effectively lead, professionally develop and motivate teams.
- Demonstrated experience in planning, analysing and evaluating the delivery of high-quality innovative student services, including experience working with data and metrics for decision-making.
- Demonstrated capacity for self-motivation and initiative in delivery and provision of excellent customer service and passion for improving the student experience
For further information regarding responsibilities and requirements please refer to the attached PD.
This role requires the successful candidate to undergo and maintain an up-to-date Working with Children Check. This is essential to guarantee a secure environment for all individuals at the University. In the case the selected candidate doesn't have a valid Working with Children Check, they will be able to apply for the WWCC as part of the initial onboarding procedures.
Please note: Visa sponsorship is not available for this position. This role requires current valid work rights for Australia.
Your new team – Student and Scholarly Services
Student and Scholarly Services provides student administration and services from recruitment and point of enquiry to graduation. This team also delivers wellbeing and scholarly services to students and staff.
What we offer you!
In addition, we offer the opportunity to be part of a vibrant community and enjoy a range of benefits including generous leave provisions, salary packaging, health and well-being services, and discounts on graduate courses. For more information check out our benefits page!
The University of Melbourne
We’re tightly connected with the community, both at home and abroad. We take pride in our people, who all contribute to our mission to benefit society through the transformative impact of education and research. Discover more via our website and stay connected with our stories and people on LinkedIn.
Be yourself
The University of Melbourne values the unique backgrounds, experiences, and contributions that each person brings to our community and welcomes and celebrates diversity. First Nations people, those identifying as LGBTQIA+, parents, carers, people of all ages, abilities, and genders, and people of diverse ethnicity, nationality, and faith are encouraged to apply. Our aim is to create a workforce that reflects the diversity of the community in which we live. For more information please visit our Diversity and Inclusion page.
We are dedicated to ensuring barrier free and inclusive practices to recruit the most talented candidates. If you require reasonable adjustments, please contact the employee listed on the first page of the Position Description found below, with an email containing your name and contact details for a confidential discussion. Please ensure your email is titled "Reasonable Adjustments Request".
Aboriginal and Torres Strait Islander Applicants
We aspire to be the University of choice for Indigenous Australians, with unprecedented investment to attract, nurture, and retain Aboriginal and Torres Strait Islander students and staff. Tangible support through a range of programs and initiatives will ensure that you personally succeed and flourish while at the University of Melbourne.
For further information, including our 2023-2027 Indigenous strategy please visit -https://about.unimelb.edu.au/reconciliation/murmuk-djerring
Join Us!
If you feel this role is right for you, please apply with the following documents:
- Resume
- Cover Letter outlining your interest and experience
- The responses against the Selection Criteria below
1. Highly developed leadership skills, including an ability to effectively lead, professionally develop and motivate teams.
2. Highly developed interpersonal, negotiation and written/oral communication skills, including a demonstrated ability to initiate and establish good working relationships with key stakeholders
3. Demonstrated capacity for self-motivation and initiative in delivery and provision of excellent customer service and passion for improving the student experience"
Please ensure that you apply through the Apply Now button at the bottom of this advertisement. However, if you have any questions regarding the recruitment process, please feel free to contact Walid via email at hr-careers@unimelb.edu.au, ensuring that you include the Position Number and the Job Title as the subject. Please do not share your application to this email address.
If you have any particular questions regarding the job please follow the contact details listed on the Position Description.
Position Description
